Payment and shipping
Payment and shipping
- Prices are quoted including VAT and plus shipping costs.
- Shipping costs within Germany are 5,95 €
- To other EU countries 23,80 €, Third country according to a current inquiry at the parcel service.
- After ordering, you will instantly receive our invoice.
- The shipping will only take place after receipt of payment (the printing job occurs only against prepayment).
Delivery of download products:
There are no shipping costs for download products (digital content that is not delivered on a physical data carrier).
Download products can be downloaded via a link sent by e-mail.
This e-mail with access data for the download will be sent within 24 hours after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Download products can be downloaded from your customer account.
The download will be made available within 24 hours after conclusion of the contract (in the case of agreed prepayment, after the time of your payment instruction).
You will also be informed of the availability by e-mail.
As far as no other period is indicated in the respective offer, the delivery of the goods in Germany takes place within 4-6 days after conclusion of the contract (in case of agreed prepayment after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Advance payment by bank transfer
- Payment by SEPA-Basislastschrift
- Payment via PayPal
Further payment details
When paying by SEPA core direct debit or SEPA company direct debit, you authorise us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that there are sufficient funds in the account on the announced date.
If you have any questions, you can find our contact details in the imprint.